2018–2019 Freightliner Sprinter 1500 & 2018–2019 Freightliner Sprinter 2500 + 6 more recall: door latches & locks
⚠️ What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
💥 The risk
A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
🔧 The fix
DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V665000
- Manufacturer recall #
- VS3HAUBOSS
- Manufacturer
- Daimler Vans USA, LLC
- Vehicles affected
- 5,626
- Component
- LATCHES/LOCKS/LINKAGES:HOOD:LATCH
- Owner phone
- 1-877-762-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 1, 2019
- Built
- Dec 17, 2017 – Jun 12, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.