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🩹 Injury riskNHTSA 19V686📅 Sep 30, 2019

2017–2020 Thomas Built Buses Saf-T-Liner C2 recall: powertrain & transmission

⚠️ What's wrong

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Saf-T-Liner C2 school buses equipped with Detroit DD5 engines and Allison transmissions. The Flex-Plate/Torque Converter fasteners may have been insufficiently tightened.

💥 The risk

The loose bolts may lead a disabled school bus and result in a school bus evacuation procedure in an uncontrolled traffic situation, increasing the risk of an injury.

🔧 The fix

DTNA will notify owners, and dealers will inspect and tighten the fasteners, as necessary, free of charge. The recall began November 19, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-828.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
19V686000
Manufacturer recall #
FL-828
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
618
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Owner phone
1-800-547-0712
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 19, 2019
Built
Jun 29, 2016 – Apr 4, 2019
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 19V686 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 19V686?

2017–2020 Thomas Built Buses Saf-T-Liner C2. 618 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Thomas Built Buses dealer to book the free repair or call the manufacturer at 1-800-547-0712.