2018–2019 Mercedes-Benz Metris & 2018–2019 Mercedes-Benz Sprinter 1500 + 3 more recall: unknown or other
⚠️ What's wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
💥 The risk
Failure to identify loose safety related parts can increase the risk of crash and injury.
🔧 The fix
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V693000
- Manufacturer recall #
- VSX566ZP25
- Manufacturer
- Daimler Vans USA, LLC
- Vehicles affected
- 19
- Component
- UNKNOWN OR OTHER
- Owner phone
- 1-877-762-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 15, 2019
- Built
- Apr 12, 2018 – Sep 20, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).