2020 Mercedes-Benz GLE 350 & 2020 Mercedes-Benz GLE 450 + 2 more recall: body & structure
⚠️ What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.
💥 The risk
The detached trim can become a road hazard, increasing the risk of a crash.
🔧 The fix
MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V709000
- Manufacturer recall #
- 2019100011
- Manufacturer
- Mercedes-Benz USA, LLC.
- Vehicles affected
- 13,799
- Component
- STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
- Owner phone
- 1-800-367-6372
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 8, 2019
- Built
- Aug 23, 2018 – Sep 27, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.