2020 Western Star 4700 recall: steering
⚠️ What's wrong
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Western Star 4700 vehicles. The steering shaft may have been improperly installed, potentially causing a loss of connection between the steering wheel and front axle wheels.
💥 The risk
This loss of connection would result in a loss of steering control, increasing the risk of a crash.
🔧 The fix
DTNA will notify owners and dealers will inspect the vehicles, correcting the steering shaft installation, as necessary, free of charge. The recall began November 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-835.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V769000
- Manufacturer recall #
- FL-835
- Manufacturer
- Daimler Trucks North America LLC
- Vehicles affected
- 1,331
- Component
- STEERING
- Owner phone
- 1-800-547-0712
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 27, 2019
- Built
- Jan 4, 2019 – Oct 4, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.