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💥 Crash riskNHTSA 19V777📅 Oct 30, 2019

2020 Prevost H3-45 & 2020 Prevost X3-45 recall: electrical system

⚠️ What's wrong

Prevost Cars, Inc. (Prevost) is recalling certain 2020 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 Passenger coaches. Due to a missing component, the driver may not be able to adjust the brightness of the dash illumination for the controls and indicators, allowing only the highest level of brightness. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

💥 The risk

During night time vehicle operation, highest level of dash brightness may reduce the driver's visibility, increasing the risk of a crash.

🔧 The fix

Prevost will notify owners, and dealers will install the missing potentiometer component and required wiring to adjust the brightness of the dash's illumination, free of charge. The recall began November 28, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-42.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
19V777000
Manufacturer recall #
SR19-42
Manufacturer
Prevost Cars, Inc.
Vehicles affected
110
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Owner phone
1-866-870-2046
NHTSA hotline
1-888-327-4236
Owner letters mailed
Nov 28, 2019
Built
Jun 13, 2019 – Sep 27, 2019
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 19V777 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 19V777?

2020 Prevost H3-45 & 2020 Prevost X3-45. 110 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Prevost dealer to book the free repair or call the manufacturer at 1-866-870-2046.