2018–2019 Mercedes-Benz S560 recall: engine
⚠️ What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560, S560 Cabriolet, and S560 4MATIC vehicles equipped with 8-cylinder gasoline engines. The threaded connection between the camshaft idler gear and the crankcase may be improperly tightened, possibly causing the idler gear to detach from the crankcase.
💥 The risk
A detached idler gear can damage the engine, resulting in a stall and increasing the risk of a crash.
🔧 The fix
MBUSA will notify owners, and dealers will replace the engine, free of charge. The recall began February 21, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020013.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V821000
- Manufacturer recall #
- 2020020013
- Manufacturer
- Mercedes-Benz USA, LLC.
- Vehicles affected
- 6
- Component
- ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
- Owner phone
- 1-800-367-6372
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 21, 2020
- Built
- Feb 23, 2018 – May 16, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.