2019 Mercedes-Benz GLC 300 recall: steering
⚠️ What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.
💥 The risk
A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.
🔧 The fix
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019110014.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V822000
- Manufacturer recall #
- 2019110014
- Manufacturer
- Mercedes-Benz USA, LLC.
- Vehicles affected
- 3
- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Owner phone
- 1-800-367-6372
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 20, 2019
- Built
- Nov 23, 2018 – Dec 4, 2018
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.