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🩹 Injury riskNHTSA 19V831📅 Nov 20, 2019

2018–2020 Thomas Built Buses Saf-T-Liner HDX recall: powertrain & transmission

⚠️ What's wrong

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2020 Thomas Built Saf-T-Liner HDX school buses equipped with Detroit DD8 Engines and Allison Transmissions. The Flex-Plate/Torque Converter fasteners may have been insufficiently tightened.

💥 The risk

The loose bolts can become lodged in the starter, disabling the bus, resulting in an evacuation in an uncontrolled traffic situation, increasing the risk of an injury.

🔧 The fix

DTNA will notify owners, and dealers will inspect and tighten the fasteners, as necessary, free of charge. DTNA issued owners an interim notification on December 13, 2019. The recall began August 7, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-839.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
19V831000
Manufacturer recall #
FL-839
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
30
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Owner phone
1-800-547-0712
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 7, 2020
Built
May 3, 2017 – Apr 17, 2019
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 19V831 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 19V831?

2018–2020 Thomas Built Buses Saf-T-Liner HDX. 30 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Thomas Built Buses dealer to book the free repair or call the manufacturer at 1-800-547-0712.