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🩹 Injury riskNHTSA 19V842📅 Nov 25, 2019

2019–2020 Trans Tech CST & 2019–2020 Trans Tech SST recall: body & structure

⚠️ What's wrong

Transportation Collaborative, Inc. (Transportation Collaborative) is recalling certain 2019-2020 TransTech CST and SST school buses equipped with Safe Fleet Prolo hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

💥 The risk

If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

🔧 The fix

Transportation Collaborative will notify owners, and Safe Fleet dealers will replace the outer handle, free of charge. The recall began January 13, 2020. Owners may contact Transportation Collaborative customer service at 1-845-988-0419.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
19V842000
Manufacturer
Transportation Collaborative, Inc.
Vehicles affected
9
Component
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Owner phone
1-845-988-0419
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 13, 2020
Built
Nov 1, 2018 – Apr 30, 2019
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 19V842 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 19V842?

2019–2020 Trans Tech CST & 2019–2020 Trans Tech SST. 9 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Trans Tech dealer to book the free repair or call the manufacturer at 1-845-988-0419.