2020 Mercedes-Benz GLE 450 recall: seats
⚠️ What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.
💥 The risk
The headrest may not properly protect the occupant in the event of a crash, increasing their risk of injury.
🔧 The fix
MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V867000
- Manufacturer
- Mercedes-Benz USA, LLC.
- Vehicles affected
- 1
- Component
- SEATS:MID/REAR ASSEMBLY
- Owner phone
- 1-800-367-6372
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 11, 2020
- Built
- Jul 13, 2018 – Nov 5, 2018
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.