2019 Proterra Catalyst recall: electrical system
⚠️ What's wrong
Proterra, Inc. (Proterra) is recalling certain 2019 Catalyst buses. A body controller software update may have disabled the audible and visible warnings that notifies the operator that the brake interlock could be engaged.
💥 The risk
If the vehicle does warn the driver that the brake interlock is engaged, the rear brakes may overheat, increasing the risk of a fire or crash.
🔧 The fix
Proterra will notify owners, and dealers will update the body controller software, free of charge. The recall began January 16, 2020. Owners may contact Proterra customer service at 1-864-438-0000.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V871000
- Manufacturer
- Proterra Inc.
- Vehicles affected
- 140
- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Owner phone
- 1-864-438-0000
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jan 16, 2020
- Built
- Jul 23, 2019 – Dec 2, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.