2019–2020 Jayco Travel Trailer White Hawk recall: body & structure
⚠️ What's wrong
Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.
💥 The risk
In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.
🔧 The fix
Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V873000
- Manufacturer recall #
- 9901503
- Manufacturer
- Jayco, Inc.
- Vehicles affected
- 51
- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- Owner phone
- 1-800-283-8267
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 20, 2019
- Built
- Mar 13, 2019 – May 14, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.