2019 Maintainer Custom Body recall: steering
⚠️ What's wrong
Maintainer Corporation of Iowa, Inc. (Maintainer) is recalling one 2019 Custom Bodies Heavy Rescue emergency response vehicle. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
💥 The risk
A loss of power steering assist increases the risk of a crash.
🔧 The fix
Maintainer has notified the owner, and a Spartan dealer will install new shock bolts, and shims if necessary, free of charge. The recall began December 20, 2019. Owners may contact Maintainer customer service at 1-800-831-8588 or Spartan customer service at 1-800-543-5008.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V894000
- Manufacturer recall #
- Spartan 19V-523
- Manufacturer
- Maintainer Corporation of Iowa, Inc.
- Vehicles affected
- 1
- Component
- STEERING:HYDRAULIC POWER ASSIST SYSTEM; SUSPENSION:FRONT
- Owner phone
- 1-800-831-8588
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Dec 20, 2019
- Built
- Jul 1, 2019 – Aug 30, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.