2020 Mack Anthem (an) & 2020 Mack Granite (gr) + 1 more recall: steering
⚠️ What's wrong
Mack Trucks, Inc. (Mack) is recalling certain 2020 Anthem (AN), Granite (GR), and Pinnacle (PI) vehicles. The castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed, potentially causing separation of the drag link.
💥 The risk
If the drag link separates, loss of steering control my occur, increasing the risk of a crash.
🔧 The fix
Mack will notify owners, and dealers will inspect the drag link attachment points, repairing them, as necessary, free of charge. The recall began January 14, 2020. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0420.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V896000
- Manufacturer recall #
- SC0420
- Manufacturer
- Mack Trucks, Inc.
- Vehicles affected
- 80
- Component
- STEERING:LINKAGES:DRAG:LINK:CONNECTION
- Owner phone
- 1-800-866-1177
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jan 14, 2020
- Built
- Sep 16, 2019 – Oct 10, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.