2003–2009 Mercedes-Benz E320 & 2007–2011 Mercedes-Benz AMG CLS63 + 22 more recall: windows, wipers & mirrors
⚠️ What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
💥 The risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
🔧 The fix
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V918000
- Manufacturer recall #
- 2020040011
- Manufacturer
- Mercedes-Benz USA, LLC.
- Vehicles affected
- 747,928
- Component
- VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Owner phone
- 1-800-367-6372
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 10, 2020
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.