2016–2019 Atc Quest recall: equipment
⚠️ What's wrong
Aluminum Trailer Company (ATC) is recalling certain 2016-2019 Quest Stacker trailers. The guide block may fail causing the car lift to drop into the tilt position.
💥 The risk
While in tilt position, lift may become unseated from the ladder causing front end of lift to fall, increasing the risk of injury.
🔧 The fix
ATC will notify owners and dealers will replace the existing guide blocks with an improved guide block made from Nylatron, free of charge. The recall is expected to begin February 10, 2020. Owners may contact ATC customer service at 1-877-441-2440, extension 342.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V921000
- Manufacturer
- Aluminum Trailer Company
- Vehicles affected
- 232
- Component
- EQUIPMENT
- Owner phone
- 1-877-441-2440
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 10, 2020
- Built
- Sep 1, 2016 – Sep 9, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.NHTSA is missing critical, required information for this safety recall. This information must be supplied through the NHTSA Recalls Portal within 5 working days of confirming its accuracy:- A description of the basis for your company's determination of the recall population (49 CFR 573.6 (c)(2)).- A description of how the products to be recalled differ from similar products that are not included in the recall (49 CFR 573.6 (c)(2)).- The percentage of products estimated to contain the defect or noncompliance (49 CFR 573.6 (c)(4)).- A statement that defscribes the safety consequence of a guide block failing. (49 CFR 577.5).- A description of the manufacturer's program for remedying the defect or noncompliance (49 CFR 573.6 (c)(8)(i)).