2018–2020 MCI D4500 & 2018–2020 MCI D4505 recall: suspension
⚠️ What's wrong
Motor Coach Industries (MCI) is recalling certain 2018-2020 D4505 and D4500 coaches equipped with an optional steerable tag axle. The tag axle mounting block clamps that retain the tie rod to obtain the forward steer orientation may slip, resulting in the tag axle being out of alignment.
💥 The risk
If the tag axle becomes misaligned with the front of the vehicle, the rear of the vehicle may strike other vehicles or pedestrians, increasing the risk of a crash or injury.
🔧 The fix
MCI will notify owners, and dealers will replace the block clamps and retorque the fasteners, free of charge. The recall began February 19, 2020. Owners may contact MCI customer service at 1-800-241-2947.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 19V924000
- Manufacturer recall #
- SB 477
- Manufacturer
- Motor Coach Industries
- Vehicles affected
- 276
- Component
- SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
- Owner phone
- 1-800-241-2947
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 19, 2020
- Built
- Sep 19, 2018 – Dec 11, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.