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⛔ Do not drive until fixed💥 Crash riskNHTSA 20V010📅 Jan 14, 2020

2020 Genuine Scooter Royal Alloy recall: brakes

⚠️ What's wrong

Genuine Scooters, LLC. (Genuine Scooters) is recalling certain 2020 Royal Alloy GT150 scooters. The front brake rotor may become uncentered within the front brake caliper allowing the inner brake pad to dislodge from the top of the brake caliper.

💥 The risk

If the brake pad becomes dislodged, the scooter can experience a reduced or complete loss of braking, increasing the risk of a crash.

🔧 The fix

Genuine Scooters will notify owners, and dealers will reposition the brake rotors with spacers to prevent the brake pads from dislodging, free of charge. The recall began January 2019. Note: Genuine Scooters requests owners to not drive their scooters. Please have the scooter towed to a dealer for repairs. Roadside assistance coverage has been provided along with owner's warranty so the tow will be free of charge. Owners may contact Genuine Scooters customer service at 1-773-433-1311.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V010000
Manufacturer
Genuine Scooters, LLC
Vehicles affected
148
Component
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jan 10, 2019
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V010 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V010?

2020 Genuine Scooter Royal Alloy. 148 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Genuine Scooter dealer to book the free repair. Do not drive the vehicle until it is repaired.