Buy me a coffee
💥 Crash risk🩹 Injury riskNHTSA 20V025📅 Jan 21, 2020

2019–2020 Chevrolet 4500HD & 2019–2020 Isuzu NPR HD + 7 more recall: seat belt

⚠️ What's wrong

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.

💥 The risk

In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.

🔧 The fix

Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V025000
Manufacturer recall #
V2001
Manufacturer
Isuzu Technical Center of America, Inc.
Vehicles affected
1,138
Component
SEAT BELTS:FRONT:WEBBING
Owner phone
1-866-441-9638
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 20, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V025 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V025?

2019–2020 Chevrolet 4500HD & 2019–2020 Isuzu NPR HD + 7 more. 1,138 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Chevrolet dealer to book the free repair or call the manufacturer at 1-866-441-9638.