2014–2019 Ram Promaster recall: powertrain & transmission
⚠️ What's wrong
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
💥 The risk
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
🔧 The fix
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 20V036000
- Manufacturer recall #
- W00
- Manufacturer
- Chrysler (FCA US LLC)
- Vehicles affected
- 222,207
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
- Owner phone
- 1-866-726-4636
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 26, 2020
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.