2014–2019 Rosenbauer Commander recall: suspension
⚠️ What's wrong
Rosenbauer America (Rosenbauer) is recalling certain 2014-2019 Emergency Response Commander vehicles equipped with Reyco front suspensions. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
💥 The risk
A loss of hydraulic steering assist can increase the risk of a crash.
🔧 The fix
Rosenbauer will notify owners, and Reyco dealers will install a new bolt, nut, hardened washer, and shim, free of charge. The recall began February 6, 2020. Owners may contact Reyco customer service at 1-765-543-5815 or Rosenbauer customer service at 1-877-543-5591.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 20V040000
- Manufacturer recall #
- 19E-045
- Manufacturer
- Rosenbauer America
- Vehicles affected
- 67
- Component
- STEERING; SUSPENSION:FRONT
- Owner phone
- 1-877-543-5591
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Feb 6, 2020
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.