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💥 Crash risk🩹 Injury riskNHTSA 20V099📅 Feb 21, 2020

2021 Ford E-350 & 2021 Ford E-450 + 1 more recall: powertrain & transmission

⚠️ What's wrong

Ford Motor Company (Ford) is recalling certain 2020 F-550 and 2021 E-350 and E-450 vehicles. The rear axle differential fluid may be below the minimum level, possibly resulting in a failure of the rear axle assembly and driveshaft separation.

💥 The risk

If the driveshaft separates, there may be a loss of drive, increasing the risk of crash. Additionally, if the parking brake is not applied, unintended vehicle movement can occur and increase the risk of injury or crash.

🔧 The fix

Ford will notify owners, and dealers will inspect the rear axle differential fluid level and adjust it, or replace the rear axle as necessary, free of charge. The recall began March 19, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S09.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V099000
Manufacturer recall #
20S09
Manufacturer
Ford Motor Company
Vehicles affected
319
Component
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT; POWER TRAIN:DRIVELINE:DRIVESHAFT
Owner phone
1-866-436-7332
NHTSA hotline
1-888-327-4236
Owner letters mailed
Mar 19, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V099 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V099?

2021 Ford E-350 & 2021 Ford E-450 + 1 more. 319 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Ford dealer to book the free repair or call the manufacturer at 1-866-436-7332.