2020 Keystone Bullet recall: body & structure
⚠️ What's wrong
Keystone RV Company (Keystone) is recalling certain 2020 Bullet 34RI trailers equipped with overhead cabinets across the rear wall. The trailers may be missing an egress window in the main living area, preventing passenger exit in the event of an emergency.
💥 The risk
In the event of an emergency, the missing egress window can lengthen the time that passengers need to exit the vehicle, increasing the risk of injury.
🔧 The fix
Keystone will notify owners, and dealers will replace the existing crank open vent window with an egress window, free of charge. The recall began March 12, 2020. Owners may contact Keystone customer service at 1-866-425-4369.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 20V118000
- Manufacturer recall #
- 20-373
- Manufacturer
- Keystone RV Company
- Vehicles affected
- 27
- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- Owner phone
- 1-866-425-4369
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Mar 12, 2020
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.