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🩹 Injury riskNHTSA 20V120📅 Mar 2, 2020

2019–2020 Pierce Arrow XT & 2019–2020 Pierce Enforcer + 2 more recall: equipment

⚠️ What's wrong

Pierce Manufacturing (Pierce) is recalling certain 2019-2020 Arrow XT, Enforcer, Impel, and Velocity Emergency fire emergency vehicles built with a 107 foot or 110 foot aerial device. A rectangular tube in the upper mid-section of the aerial device may develop cracks and corrosion, possibly causing one of the tube walls to fail and the aerial device to become unsteady.

💥 The risk

The failed tube may cause the aerial device to fall, increasing the risk of injury.

🔧 The fix

Pierce will notify owners, and dealers will inspect for the presence of cracks and/or evidence of corrosion. If no cracks or corrosion is found, the tube will receive a treatment to prevent rust corrosion. If cracks or corrosion is present, the upper mid section of the device will be replaced. All services will be performed free of charge. The recall began March 25, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V120000
Manufacturer
Pierce Manufacturing
Vehicles affected
63
Component
EQUIPMENT
Owner phone
1-888-974-3723
NHTSA hotline
1-888-327-4236
Owner letters mailed
Mar 25, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V120 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V120?

2019–2020 Pierce Arrow XT & 2019–2020 Pierce Enforcer + 2 more. 63 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Pierce dealer to book the free repair or call the manufacturer at 1-888-974-3723.