2020 Cruiser RV Shadow Cruiser Ultra Lite recall: equipment
⚠️ What's wrong
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Shadow Cruiser Ultra Lite trailers. The Certification Label indicates an incorrect GVWR and axle rating. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
💥 The risk
An incorrect GVWR could result in the vehicle being overloaded and the axles failing, increasing the risk of a crash.
🔧 The fix
Heartland will notify owners and send them corrected replacement labels, free of charge. The recall began May 11, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 20V140000
- Manufacturer
- Heartland Recreational Vehicles, LLC
- Vehicles affected
- 5
- Component
- EQUIPMENT:OTHER:LABELS
- Owner phone
- 1-877-262-8032
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 11, 2020
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.