2020 Chevrolet Silverado 2500 & 2020 Chevrolet Silverado 3500 + 2 more recall: door latches & locks
⚠️ What's wrong
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
💥 The risk
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
🔧 The fix
GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 20V142000
- Manufacturer recall #
- N192284960
- Manufacturer
- General Motors LLC
- Vehicles affected
- 1,909
- Component
- LATCHES/LOCKS/LINKAGES:HOOD:LATCH
- Owner phone
- 1-800-222-1020
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Apr 13, 2020
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.