2020 Mercedes-Benz GLE 350 & 2020 Mercedes-Benz GLE 450 + 1 more recall: body & structure
⚠️ What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.
💥 The risk
If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
🔧 The fix
MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 20V172000
- Manufacturer recall #
- 2020060013
- Manufacturer
- Mercedes-Benz USA, LLC.
- Vehicles affected
- 224
- Component
- STRUCTURE:FRAME AND MEMBERS
- Owner phone
- 1-800-367-6372
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 17, 2020
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.