2017–2020 Setra S417 TC recall: body & structure
⚠️ What's wrong
Daimler Coaches North America (Daimler Coaches) is recalling certain 2017-2020 Setra S417TC coaches. The front entrance door support frame may not be the correct size, and, as a result, the door may open and may detach from the vehicle while the coach is moving.
💥 The risk
A detached door can increase the risk of injury to the coach occupants or the detached door could be a road hazard, increasing the risk of a crash.
🔧 The fix
Daimler Coaches will notify owners, and dealers will replace the front entrance door support frame and holders at the base of the support frame, free of charge. The recall is expected to begin May 29, 2020. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coach's number for this recall is 72.00M20089A.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 20V190000
- Manufacturer recall #
- 72.00M20089A
- Manufacturer
- Daimler Coaches North America
- Vehicles affected
- 63
- Component
- STRUCTURE:BODY:DOOR
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- May 28, 2020
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.