2020 Mercedes-Benz AMG GT recall: communications & ecall
⚠️ What's wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 AMG GT vehicles. The emergency call system (eCall) communication module may be missing the wiring harness ground line, which may cause the system to relay an inaccurate vehicle location, and restrict the ability to communicate verbally with the call center.
💥 The risk
An inaccurate vehicle location or the inability to communicate with the call center may delay emergency responders, increasing the risk of injury in the event of an emergency.
🔧 The fix
MBUSA will notify owners, and dealers will repair the wiring harness of the communication module, free of charge. The recall began July 2, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060010.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 20V227000
- Manufacturer recall #
- 2020060010
- Manufacturer
- Mercedes-Benz USA, LLC.
- Vehicles affected
- 149
- Component
- COMMUNICATION
- Owner phone
- 1-800-367-6372
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 2, 2020
- Built
- Jan 28, 2019 – Oct 22, 2019
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.