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🔥 Fire riskNHTSA 20V334📅 Jun 9, 2020

2017–2020 Chrysler Pacifica PLUG-IN Hybrid recall: electrical system

⚠️ What's wrong

Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.

💥 The risk

A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.

🔧 The fix

FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V334000
Manufacturer recall #
W46
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
23,079
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Owner phone
1-800-853-1403
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jul 30, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V334 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V334?

2017–2020 Chrysler Pacifica PLUG-IN Hybrid. 23,079 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Chrysler dealer to book the free repair or call the manufacturer at 1-800-853-1403.