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💥 Crash risk🩹 Injury riskNHTSA 20V337📅 Jun 9, 2020

2020 Entegra Accolade & 2020 Entegra Emblem + 10 more recall: windows, wipers & mirrors

⚠️ What's wrong

Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

💥 The risk

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

🔧 The fix

Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V337000
Manufacturer recall #
9901508
Manufacturer
Jayco, Inc.
Vehicles affected
449
Component
VISIBILITY:GLASS, SIDE/REAR
Owner phone
1-800-517-9137
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jun 15, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V337 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V337?

2020 Entegra Accolade & 2020 Entegra Emblem + 10 more. 449 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Entegra dealer to book the free repair or call the manufacturer at 1-800-517-9137.