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πŸ’₯ Crash risk🩹 Injury riskNHTSA 20V340πŸ“… Jun 10, 2020

2019 Mercedes-Benz Metris recall: airbag

⚠️ What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vans [platform 447 (VS20)] with gasoline engines and automatic transmissions. The driveshaft may not be attached to the intermediate bearing correctly, causing excessive wear to the driveshaft joint and excessive vibrations.

πŸ’₯ The risk

Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.

πŸ”§ The fix

DVUSA will notify owners and dealers will inspect the drive shaft, replacing it as necessary, free of charge. This recall began August 11, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREIGE.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V340000
Manufacturer recall #
VS2DREIGE
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
12
Component
AIR BAGS; POWER TRAIN:DRIVELINE:DRIVESHAFT
Owner phone
1-877-762-8267
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 11, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V340 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V340?

2019 Mercedes-Benz Metris. 12 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Mercedes-Benz dealer to book the free repair or call the manufacturer at 1-877-762-8267.