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💥 Crash riskNHTSA 20V342📅 Jun 11, 2020

2018–2020 Gillig LOW Floor recall: suspension

⚠️ What's wrong

Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor buses. The rear suspension lower control rods may experience fatigue failure due to stiffened end bushings.

💥 The risk

If the rear suspension lower control rod fails, the bus may have reduced handling and stability, increasing the risk of a crash.

🔧 The fix

Gillig will notify owners and provide them with new lower control rods with different bushings, free of charge. This recall began June 26, 2020. Owners may contact Gillig customer service at 1-800-735-1500.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V342000
Manufacturer
Gillig LLC
Vehicles affected
3,728
Component
SUSPENSION:REAR
Owner phone
1-800-735-1500
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jun 26, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V342 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V342?

2018–2020 Gillig LOW Floor. 3,728 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Gillig dealer to book the free repair or call the manufacturer at 1-800-735-1500.