2014–2017 Jeep Cherokee recall: powertrain & transmission
⚠️ What's wrong
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
💥 The risk
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
🔧 The fix
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
- NHTSA campaign
- 20V343000
- Manufacturer recall #
- W47
- Manufacturer
- Chrysler (FCA US LLC)
- Vehicles affected
- 67,248
- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- Owner phone
- 1-800-853-1403
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 14, 2020
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.