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💥 Crash risk🩹 Injury riskNHTSA 20V348📅 Jun 12, 2020

2019–2020 Coach And Equipment Phoenix recall: seat belt

⚠️ What's wrong

Coach and Equipment Mfg Corp. (Coach and Equipment) is recalling certain 2019-2020 Phoenix mini-buses built on Ford E Series Cutaway Chassis and equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

💥 The risk

An unsecured occupant has an increased risk of injury in the event of a crash.

🔧 The fix

Coach and Equipment will notify owners, and Freedman will replace the retractors, free of charge. The recall began June 25, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V348000
Manufacturer
Coach and Equipment Mfg Corp.
Vehicles affected
72
Component
SEAT BELTS:FRONT:RETRACTOR
Owner phone
1-800-443-4540
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jun 25, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V348 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V348?

2019–2020 Coach And Equipment Phoenix. 72 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Coach And Equipment dealer to book the free repair or call the manufacturer at 1-800-443-4540.