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🩹 Injury riskNHTSA 20V354📅 Jun 16, 2020

2016–2019 Nova Bus LFS recall: electrical system

⚠️ What's wrong

Nova Bus (Nova) is recalling certain 2016-2019 LFS buses. The safety mechanism that automatically re-opens the pneumatic rear passenger door in case of an obstruction may be inactive under certain conditions, allowing the doors to continue to close.

💥 The risk

The rear doors may continue to close while an occupant is in the doorway, increasing the risk of an injury.

🔧 The fix

Nova will notify owners and will update the software for the safety mechanism, free of charge. The recall began July 9, 2020. Owners may contact Nova customer service at 1-800-350-6682.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V354000
Manufacturer recall #
CR4916E
Manufacturer
Nova Bus
Vehicles affected
55
Component
ELECTRICAL SYSTEM:SOFTWARE; STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Owner phone
1-800-350-6682
NHTSA hotline
1-888-327-4236
Owner letters mailed
Jul 9, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V354 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V354?

2016–2019 Nova Bus LFS. 55 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Nova Bus dealer to book the free repair or call the manufacturer at 1-800-350-6682.