2019–2021 Entegra Qwest & 2019–2021 Jayco Melbourne + 1 more recall: brakes
⚠️ What's wrong
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
💥 The risk
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
🔧 The fix
Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 20V388000
- Manufacturer
- Jayco, Inc.
- Vehicles affected
- 666
- Component
- SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
- Owner phone
- 1-800-517-9137
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Jul 14, 2020
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.