2013–2020 Gillig LOW Floor recall: steering
⚠️ What's wrong
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
💥 The risk
A loss of power steering assist may increase the risk of crash.
🔧 The fix
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 20V392000
- Manufacturer
- Gillig LLC
- Vehicles affected
- 531
- Component
- STEERING:HYDRAULIC POWER ASSIST:PUMP
- Owner phone
- 1-800-735-1500
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Aug 13, 2020
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.