Buy me a coffee
💥 Crash riskNHTSA 20V394📅 Jul 6, 2020

2018 Setra S407 CC & 2020 Setra S417 TC recall: body & structure

⚠️ What's wrong

Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 S417 passenger coaches. The engine compartment flap may not have sufficient welding seams on the hinges, allowing the hinge connection to fail and the engine compartment flap to detach from the coach.

💥 The risk

If the engine compartment flap detaches from the coach while it is in motion, it can become a projectile, increasing the risk of a crash.

🔧 The fix

DCNA will notify owners, and dealers will inspect the engine compartment flap seam welds and, if necessary, re-weld or replace the engine compartment flap, free of charge. The recall began August 28, 2020. Owners may contact DCNA customer service at 1-905-403-7807. DCNA's number for this recall is 75.00U20104A. Recall 21V469 supersedes this recall.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V394000
Manufacturer recall #
75.00U20104A
Manufacturer
Daimler Coaches North America
Vehicles affected
58
Component
STRUCTURE:BODY; STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 28, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V394 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V394?

2018 Setra S407 CC & 2020 Setra S417 TC. 58 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Setra dealer to book the free repair.