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💥 Crash risk🩹 Injury riskNHTSA 20V396📅 Jul 7, 2020

2007–2011 Dodge Nitro & 2008–2010 Chrysler Town AND Country + 1 more recall: steering

⚠️ What's wrong

Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.

💥 The risk

Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.

🔧 The fix

Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V396000
Manufacturer recall #
W09
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
925,239
Component
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; STEERING: STEERING WHEEL/HANDLE BAR
Owner phone
1-800-853-1403
NHTSA hotline
1-888-327-4236
Owner letters mailed
Feb 11, 2021
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V396 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V396?

2007–2011 Dodge Nitro & 2008–2010 Chrysler Town AND Country + 1 more. 925,239 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Chrysler dealer to book the free repair or call the manufacturer at 1-800-853-1403.