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💥 Crash risk🩹 Injury riskNHTSA 20V414📅 Jul 17, 2020

2016–2018 Lincoln MKX & 2019–2020 Lincoln Nautilus recall: airbag

⚠️ What's wrong

Ford Motor Company, Inc. (Ford) is recalling certain 2016-2018 Lincoln MKX and 2019-2020 Nautilus vehicles equipped with 16-way electric tilt seats. The seat cushion frame edge may contact the wire harness when the seat occupant uses the tilt function of the seat, potentially damaging one or more wires within the harness, which can result in either inadvertent deployment of the air bag or nondeployment of the air bag in the event of a crash.

💥 The risk

An air bag that deploys inadvertently increases the risk of a crash. An air bag that does not deploy in the event of a crash increases the risk of injury.

🔧 The fix

Ford will notify owners, and dealers will install protective flocking tape onto the exposed edge of the 16-way seat cushion frames, and inspect the wire harness for damage, and repair or replace it as needed, free of charge. This recall began August 12, 2020. Owners may contact Ford/Lincoln customer service at 1-866-436-7332. Ford's number for this recall is 20S37.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V414000
Manufacturer recall #
20S37
Manufacturer
Ford Motor Company
Vehicles affected
19,299
Component
AIR BAGS; ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH; SEATS:FRONT ASSEMBLY:POWER ADJUST
Owner phone
1-866-436-7332
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 12, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V414 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V414?

2016–2018 Lincoln MKX & 2019–2020 Lincoln Nautilus. 19,299 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Lincoln dealer to book the free repair or call the manufacturer at 1-866-436-7332.