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💥 Crash risk🩹 Injury riskNHTSA 20V468📅 Aug 10, 2020

2020–2021 Entegra Qwest & 2020–2021 Jayco Melbourne + 1 more recall: airbag

⚠️ What's wrong

Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

💥 The risk

If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.

🔧 The fix

Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V468000
Manufacturer
Jayco, Inc.
Vehicles affected
545
Component
AIR BAGS; ELECTRICAL SYSTEM:WIRING; SEATS
Owner phone
1-800-517-9137
NHTSA hotline
1-888-327-4236
Owner letters mailed
Aug 21, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V468 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V468?

2020–2021 Entegra Qwest & 2020–2021 Jayco Melbourne + 1 more. 545 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Entegra dealer to book the free repair or call the manufacturer at 1-800-517-9137.