Buy me a coffee
🩹 Injury riskNHTSA 20V502📅 Aug 26, 2020

2015–2018 Altec Aerial Device recall: engine

⚠️ What's wrong

Altec Industries Inc. is recalling certain 2015-2018 LR7, ALB, AC18, AC23, and AC38 vehicles built on an International N9/N10 chassis. During an HC Desorb cycle, the vehicle's idle will rapidly rise causing an increase in pump flow. The increased pump flow can result in the moving speed of the boom changing.

💥 The risk

The change in boom speed can result in unintended positioning of the boom, increasing the risk of injury.

🔧 The fix

Altec will notify owners, and dealers install an update that will reprogram the low idle preset to 850 RPM, free of charge. The recall began October 16, 2020. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 774.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V502000
Manufacturer recall #
CSN 774
Manufacturer
Altec Industries Inc.
Vehicles affected
17
Component
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Owner phone
1-877-462-5832
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 16, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V502 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V502?

2015–2018 Altec Aerial Device. 17 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Altec dealer to book the free repair or call the manufacturer at 1-877-462-5832.