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💥 Crash riskNHTSA 20V509📅 Aug 27, 2020

2018–2019 Newmar Essex & 2018–2019 Newmar NEW Aire + 4 more recall: electrical system

⚠️ What's wrong

Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

💥 The risk

Glare can reduce the driver's visibility of the road, increasing the risk of a crash.

🔧 The fix

Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V509000
Manufacturer recall #
20V-485
Manufacturer
Newmar Corporation
Vehicles affected
732
Component
ELECTRICAL SYSTEM:SOFTWARE
Owner phone
1-800-731-8300
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 21, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V509 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V509?

2018–2019 Newmar Essex & 2018–2019 Newmar NEW Aire + 4 more. 732 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Newmar dealer to book the free repair or call the manufacturer at 1-800-731-8300.