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🩹 Injury riskNHTSA 20V521📅 Aug 28, 2020

2019–2021 Heartland Cyclone & 2020–2021 Heartland Bighorn Traveler + 1 more recall: equipment

⚠️ What's wrong

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2021 Cyclone and 2020-2021 Bighorn Traveler, and Elkridge recreational trailers. Due to insufficient bracing, the front landing legs may buckle and collapse while the trailer is parked.

💥 The risk

If the landing legs buckle, the trailer will drop unexpectedly, increasing the risk of property damage, personal injury or death.

🔧 The fix

Heartland will notify owners, and dealers will install a jack bracket to reinforce the landing legs, free of charge. The recall began October 9, 2020. Owners may contact Heartland customer service at 1-877-262-8032.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V521000
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
1,409
Component
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER; STRUCTURE
Owner phone
1-877-262-8032
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 9, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V521 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V521?

2019–2021 Heartland Cyclone & 2020–2021 Heartland Bighorn Traveler + 1 more. 1,409 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Heartland dealer to book the free repair or call the manufacturer at 1-877-262-8032.