2017–2020 MCI J4500 recall: engine
⚠️ What's wrong
Motor Coach Industries (MCI) is recalling certain 2017-2020 J4500 motor coaches. The coolant hose may fail, resulting in a low coolant warning followed by an engine shut down sequence, as well as the potential for engine coolant spilling on the roadway.
💥 The risk
The spilled coolant may increase the risk of a crash. Additionally, transferring passengers from the disabled bus can increase their risk of injury.
🔧 The fix
MCI will notify owners, and dealers will replace the coolant hose, free of charge. The recall began October 30, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 486.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 20V526000
- Manufacturer recall #
- SB 486
- Manufacturer
- Motor Coach Industries
- Vehicles affected
- 1,561
- Component
- ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
- Owner phone
- 1-800-241-2947
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Oct 30, 2020
- Recall started by
- ODI
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.