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💥 Crash risk🩹 Injury riskNHTSA 20V557📅 Sep 14, 2020

2010–2011, 2017 Jaguar XJ recall: airbag

⚠️ What's wrong

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.

💥 The risk

Failure of the air bags to deploy properly increases the risk of injury in a crash.

🔧 The fix

Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V557000
Manufacturer recall #
H294
Manufacturer
Jaguar Land Rover North America, LLC
Vehicles affected
12
Component
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE; AIR BAGS:FRONTAL
Owner phone
1-800-369-1000
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 7, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V557 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V557?

2010–2011, 2017 Jaguar XJ. 12 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Jaguar dealer to book the free repair or call the manufacturer at 1-800-369-1000.