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🩹 Injury riskNHTSA 20V571📅 Sep 23, 2020

2018–2020 Pierce Arrow XT & 2018–2020 Pierce Dash + 4 more recall: equipment

⚠️ What's wrong

Pierce Manufacturing (Pierce) is recalling certain 2018-2020 Arrow XT, Dash, Enforcer, Impel, Quantum, and Velocity vehicles. Due to a problem with the joystick controller, the vehicle's aerial device may move without operator input.

💥 The risk

Unintended movement of the aerial device can increase the risk of injury.

🔧 The fix

Pierce will notify owners, and dealers will replace the potentially affected joysticks, free of charge. The recall began October 20, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
NHTSA campaign
20V571000
Manufacturer
Pierce Manufacturing
Vehicles affected
405
Component
EQUIPMENT
Owner phone
1-888-974-3723
NHTSA hotline
1-888-327-4236
Owner letters mailed
Oct 20, 2020
Recall started by
MFR
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles in this recall

Is your car affected? Recalls apply to specific VINs. Check my VIN

FAQ

Is the 20V571 recall repair free?

Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)

Which vehicles are included in recall 20V571?

2018–2020 Pierce Arrow XT & 2018–2020 Pierce Dash + 4 more. 405 vehicles may be affected. Check your exact car with its 17-character VIN.

What should I do?

Check your VIN, then call any authorized Pierce dealer to book the free repair or call the manufacturer at 1-888-974-3723.