2020 Volvo Bus 9700 recall: electrical system
⚠️ What's wrong
Volvo Bus Corporation (Volvo Bus) is recalling certain 2020 9700 buses. The driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing.
💥 The risk
An engine that can be started while being worked on increases the risk of injury to the service technician.
🔧 The fix
Volvo Bus will notify owners, and will provide a service document describing how to connect and upload the new engine software, free of charge. The recall began November 6, 2020. Owners may contact Volvo Bus customer service at 1-800-463-7738. Volvo Bus's number for this recall is SR20-87.
Is the fix free? Yes. Safety recall repairs are free at any authorized dealer under federal law, including parts and labor. (Vehicles more than 15 years old when the recall was announced can be excluded, but most manufacturers still fix them.)
- NHTSA campaign
- 20V597000
- Manufacturer recall #
- SR20-87
- Manufacturer
- Volvo Bus Corporation
- Vehicles affected
- 10
- Component
- ELECTRICAL SYSTEM:IGNITION:SWITCH; ENGINE
- Owner phone
- 1-800-463-7738
- NHTSA hotline
- 1-888-327-4236
- Owner letters mailed
- Nov 6, 2020
- Recall started by
- MFR
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.